About your order


Our Pharmacists ask that you please:

Check the contents of your order against the delivery note enclosed, within 48 hours of receipt and contact our Customer Care team to discuss any queries.

  • Transfer all medication that has been delivered within a temperature controlled (white polystyrene) box, to a refrigerator as soon as possible.

    NB It is important that your medicine does not freeze.

  • Familiarise yourself with the:
    • Expiry dates of your products, as you must not use the medication past this date.
    • Patient Information Leaflets (PILs), where provided, as these will have information on storage and use of your medicine.
    • Dispensing labels on your medication which provide information regarding administration, warnings and storage.

Please be aware of Pharmacy Legislation which means that once you have received delivery of your prescription, Pharmasure is unable to accept the return of any unused medication for resale.

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