Quality Management System


Quality of service, products, professional accountability and responsiveness to our customers and partners is at the heart of all our tailored operations. Our Standard Operating Procedures and Policies reflect current ‘Best Practice’ and are fully documented in our Quality Management System (QMS) which is subject to Corporate and Clinical Governance as well as internal company, and external regulatory audit by:

  • The Medicines and Healthcare Products Regulatory Authority (MHRA)
  • The General Pharmaceutical Council (GPhC)
  • The Home Office
  • Internal GMP inspections
  • Internal clinical audits of our pharmacy operation

This allows us to continuously monitor, record and enhance quality in all aspects of our service provision to our partners and patients enabling us to exceed their expectations.

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